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Frequently Asked Questions
FAQs

Through the RDC’s website, choose to register a new user, and complete the process of retrieving data and entering a user name and password.

Please send your username, lawsuit number and a copy of your Emirates ID, passport or trade license to the following email: csd-rdc@dubailand.gov.ae

Submit an electronic request to register a legal representative while attaching Power of Attorney, using the client's username for access.

You can initiate an execution process through the website after a period of either 15 days from the day following the issuance of the judgment in presentia or 15 days from the date when the defendant was notified of the judgment in absentia.

Once the judgment is issued, the system automatically dispatches a copy of the judgment to the parties via the email addresses registered in the system. Additionally, a copy of the judgment can be acquired through the RDC's website.

3.5% of Annual Rent or Lease Value if it is more or less than a year
in the following cases (eviction, lease renewal, rent claim, termination of lease in force, and return to the premises previously evicted from for demolition and reconstruction - Fee not less than (AED 500) and not more than (AED 20,000)

3.5% of Claimed Amount in case of monetary Claims - Fee not less than (AED 500) and not more than (AED 15,000)
AED 25 Registration of Power of Attorney (if applicable)
Process Service: AED 100

AED 10 Knowledge fee
AED 10 Innovation fee

If a claim is registered through the Real Estate Services Trustees Centers,
Partners’ service fees of AED 130 + VAT on the partners’ service fee shall be added.

Note: In case of seeking conciliation then reaching a settlement, half of the court fee paid for basic claims is refunded.

Through the session link sent by the Rental Dispute Center, you can also find this link in the Case Summary of the relavent lawsuit, and on the following link https://dubailand.gov.ae/en/rdc/join-session-hearing/#/

You can initiate electronic requests by logging in, searching for an execution file, and accessing E-Request, seven days after serving the defendant with the executive writ notice.

You can submit documents before the date of the hearing by logging in, searching for a case, going to the Sessions section, and uploading the required documents. You will not be able to upload any documents if a lawsuit is reserved for verdict.

Through the following link https://dubailand.gov.ae/ar/MyDLD/#/sso/forgot/form

You will receive an activation link in your email after a successful registration.

Through Noqodi, Debit/Credit Cards or Net Banking

support@dubailand.gov.ae

You can visit any of the real estate trustee offices and submit a request to the Central Support Department by emailing csd-rdc@dubailand.gov.ae.

By accessing the RDC system and reviewing the committee details on the Case Summary

15 days following the date of issuing the judgment in presentia, or 15 days following the notification of the judgment in absentia.

The appellant must deposit 50% of the amount awarded in the original case.

In the case of filing an appeal solely based on a financial claim, the claimed amount must be AED 100,000 or more. However, in cases of eviction, a defendant can file an appeal regardless of the claim's amount.

To appeal a judgement: Appeal security - half of the amount awarded against (the Appellee) in the judgment issued by First Instance Committee (if the lawsuit includes financial claim) has to be deposited - The amount is refundable.

AED 100: Process Service

AED 25: Registration of Power of Attorney (if applicable)
AED 10: Knowledge fee
AED 10: Innovation fee

If a claim is registered through the Real Estate Services Trustees Centers,
Partners’ service fees of AED 130 + VAT on the partners’ service fee shall be added.

Dispute Lawsuit (for Amicable Settlement) - First Instance - Appeal - Writ of Certiorari - Execution Proceeding - Payment Writ - Grievance

To initiate a rental lawsuit in the RDC system, you need to first create your own account, log in, input the lease contract details, enter the parties' information, specify the lawsuit requests, upload the required lawsuit documents, and finally, save your submission to file the lawsuit.

Access your account, search for the execution file, go to Deposits, and click on the payment button to clear the due.

The use of modern communication methods such as WhatsApp messages and email as evidence is admissible and relied upon in issuing judicial verdicts in rental disputes, provided that the disputing parties are questioned about them and acknowledge them in the case record, with the incidence of reciprocated messages. Communication methods between the landlord and tenant, through contemporary means of communication, include text messages, email, WhatsApp conversations, and others, to ensure rights in the contractual relationship.

The conciliator has the authority to employ contemporary techniques and technologies to promote the peaceful resolution of disputes. Negotiation sessions can be efficiently conducted using audio-visual communication platforms. In order to ensure accessibility, dedicated hotlines have been set up for communicating with mediators, accessible at all times and from any place. These communication options encompass email, the WhatsApp Business application with designated conciliator extension numbers, mobile phones, and dedicated Microsoft Teams meeting spaces.

The conciliators are a team of exceptionally skilled professionals with significant legal knowledge. They hold a deep appreciation for cultural diversity and are fluent in several languages, including Arabic, English, Persian, and Urdu. In situations necessitating language support, they are willing to collaborate with certified translators to guarantee effective communication and comprehension.

The tenant has the right to access and enjoy all the amenities provided by the property in return for the rent paid to the landlord. These amenities encompass parking spaces, fitness centers, indoor swimming pools, and health clubs within the premises. In the event the tenant is denied access to any of these facilities, they are entitled to approach the Rental Disputes Center to address the matter and request the landlord to grant them access to the specific amenities in question.

You can access the execution file by logging in, then proceed to E-Request where you can submit an installment request for the specified amount and complete the required fee payment. Following this, the application will be presented to the execution judge for a decision.

If the term of a lease contract expires, but the tenant continues to occupy the real property without any objection by the landlord, the lease contract will automatically be renewed for the same term or for a term of one year, whichever is shorter, and under the same terms as the previous lease contract.

The tenant's rights to the property remain unchanged, even in the event of a change in ownership from the current owner to a new one.

Unless otherwise agreed by the parties, if either party to the tenancy contract wishes to amend any of its terms that party must notify the other party of same no less than ninety (90) days prior to the date on which the tenancy contract expires.

The electronic system's installment request service now enables users to create payment schedules and plans, execute judicial decisions electronically without human intervention, schedule multiple payment plans, and update requests. Additionally, partial payments for specific amounts can be made through the various online channels available on the website. These advancements replace the previous manual procedures that required the involvement of a specialized employee for these tasks.

In case of eviction, 1% of the annual lease amount - AED 5000 (Maximum)
AED 100: Process Service
AED 25: Registration of Power of Attorney (if applicable)
AED 10: Knowledge fee
AED 10: Innovation fee

If a claim is registered through the Real Estate Services Trustees Centers,
Partners’ service fees of AED 130 + VAT on the partners’ service fee shall be added.

Note: A fee of AED 20 shall be charged for each request submitted electronically during Execution Proceeding.

AED 20

AED 100

AED 500

AED 500

AED 25

AED 500

AED 500

AED 500

There is no fee for executing financial claims.

Yes, but on the condition of adding a request for proving the leasehold relationship.

Yes, after notifying the owner of the prescribed service charges through the "Mollak" system for a period of 30 days, you can proceed to file an execution.


You can secure the return of your security deposit by submitting a Payment Writ and requesting a refund.

The system prohibits submission of any documents during the judgment session.

Accessing the agreement is possible by logging into your account, searching for the reconciliation file, and navigating to the Agreements button.

You can access the documents by logging into your account, searching for the case, and then proceeding to the Documents tab.

You can view the committee's decisions for the case by logging into your account, searching for the specific case, and accessing the "Decisions" box.

This service enables customers to file a petition requesting Summary Actions Judge to issue a writ of payment againt a defendant to settle the due amount.

1. A latest copy of lease (Ejari) with Arabic translation.
2. Written proof of specified amount of debt immediately due for payment.
3. Proof of debtor's domicile.
4. Proof of notice obliging debtor to pay the due (amount of debt)
5. Proof of debtor acknowledging the receipt of Payment Obligation (the amount of debt)
6. Cheque return memo issued by the relevant bank
7. Applicant should attach a declaration stating the validity of information provided, undertaking an indemnity guarantee for damage and prejudice.
8. In the event of applicant being a natural person, s/he should attach a copy of her/his Emirates ID, and in the event of being a legal person/corporate body (company or establishment), copy of manager’s Emirates ID (stated so in the Commercial License) together with the latest copy of Commercial License.
9. A letter from bank or bank statement mentioning Plaintiff’s IBAN (International Bank Account Number).
10. Any document supporting the claim such as power of attorney, management contract, correspondence, notices, electricity and water bills, cheques, and letters, etc.

The defendant's notification through a notary public or registered mail, followed by a period of five days.

1. A latest copy of lease (Ejari) with Arabic translation.
2. Written proof of specified amount of debt immediately due for payment.
3. Proof of debtor's domicile.
4. Proof of notice obliging debtor to pay the due (amount of debt)
5. Proof of debtor acknowledging the receipt of Payment Obligation (the amount of debt)
6. Cheque return memo issued by the relevant bank
7. Applicant should attach a declaration stating the validity of information provided, undertaking an indemnity guarantee for damage and prejudice.
8. In the event of applicant being a natural person, s/he should attach a copy of her/his Emirates ID, and in the event of being a legal person/corporate body (company or establishment), copy of manager’s Emirates ID (stated so in the Commercial License) together with the latest copy of Commercial License.
9. A letter from bank or bank statement mentioning Plaintiff’s IBAN (International Bank Account Number).
10. Any document supporting the claim such as power of attorney, management contract, correspondence, notices, electricity and water bills, cheques, and letters, etc.

After thirty days from the issuance of the judgment in presentia or from the notification of judgment in absentia.

1- If the litigant committed fraud that would affect the judgment.
2- If the verdict was based on documents for which, after its issuance, an acknowledgment of their forgery was obtained, or if it was judged to be forged, or based on the testimony of a witness who was judged after its issuance to be false testimony.
3- If, after the issuance of the judgment, the petitioner obtained conclusive documents in the case, his opponent had prevented their submission.
4- If the judgment decided something that the litigants did not request or more than what they requested.
5- If the judgment is uttered in contradiction to each other.
6- For whom the judgment issued in the case is considered as an argument against him and he has not entered or interfered in it, provided that the fraud, complicity or gross negligence of the person who represented him is proven.
7- If the judgment is passed against a natural or legal person who was not properly represented in the case.

Log in to your account, search for the execution file, navigate to the E-Request section, submit the grievance and proceed to pay the required fee to have request forwarded to the Execution Judge.

It is a request submitted by the execution claimant or defendant to object decisions issued in the execution file.

The plaintiff has the option to initiate an execution file to enforce the issued judgment or the agreement.

AED 500

Yes, you can include a new party by getting in touch with the committee overseeing your lawsuit and completing the necessary payment of fees.

You cannot add a new party personally in the execution phase of judgments

Certainly, your request for an extension of the eviction deadline is submitted electronically through the system, and it will be reviewed by the Eviction Section at the RDC Execution Department.

Access your account, locate the execution file, navigate to the E-Request tab, submit the application, and make the necessary payment to forward the application to the execution judge.

Access your account, locate the execution file, navigate to the E-Request tab, submit the application, and make the necessary payment to forward the application to the execution judge.

This is an electronic service accessible via the RDC's website and the Dubai REST application. It allows users to inquire about the landlord or tenant, particularly in cases involving rental disputes at the Rental Disputes Center.

Through the the RDC's website, you can access the "Track Your Case" service or, alternatively, log in to your personal account, search for the case, and navigate to the "Case Activity" section.

The system will automatically cancel a lawsuit if it remains unpaid for five days.

The system will automatically designate a committee and choose the earliest available session date based on committee availability.

The secretary of the relevant committee will electronically serve the defendant with the verdict before officially closing the lawsuit file.

The Smart Judge service provides a valuable resource comprising 100 interactive scenarios for rental lawsuits. These scenarios offer guidance on judgments before initiating actual legal proceedings. You can conveniently access this service through the website dubailand.gov.ae and the Dubai REST app.

This is an electronic service accessible via the RDC's website and the Dubai REST application. It allows users to inquire about the landlord or tenant, particularly in cases involving rental disputes at the Rental Disputes Center.

This is a service through which the Execution Stamp, as appended to the judgment, is electronically extracted during the execution of a verdict.

Through the RDC's website, you can access the "Track Your Case" service or, alternatively, log in to your personal account, search for the case, and navigate to the "Case Activity" section.

Yes, you can file a lawsuit today. One of the conditions for accepting the lawsuit is that one month has passed since the notifier received the warning.

To request a payment deadline in the Rental Dispute Settlement Center system, the following steps should be followed:
1. Register in the Rental Dispute Settlement Center system.
2. Search for the specific execution file.
3. Navigate to the electronic applications field and submit a request for a payment deadline.
4. Pay the necessary fees associated with the request.
5. Once the fees are paid, submit a request to the execution judge for a decision of approval or rejection.

One of the notable cases involves the landlord’s right to evict the tenant under the following circumstances:
1. Non-payment of rent: If the tenant fails to pay the rent or a portion of it within 30 days from the date of notification by the landlord.
2. Unauthorised subleasing: If the tenant subleases the property without obtaining the landlord’s consent.
3. Unoccupied commercial property: In the case of a local commercial property, if the tenant leaves it unoccupied for 30 days or intermittently for 90 days.

The tenant is required to return the leased property to the owner in the same condition as it was when the contract commenced. It is essential for the tenant to obtain proof of the property's return to the owner. Failing to obtain this evidence could result in the lease contract being regarded as ongoing or continuous.

At the conclusion of the lease contract, the tenant has the right to reclaim their security deposit provided they return the leased property in the same condition as it was when initially received. According to the law, it is mandatory to collect a security deposit from the tenant when entering into the lease agreement to ensure the proper maintenance of the property throughout the contract period. Subsequent to the contract's termination, the landlord is obligated to return this security deposit or the remaining portion thereof to the tenant. It is important to note that comprehensive cleaning and painting of the interior walls upon the tenant's departure is typically the responsibility of the owner, as it is a customary practice and not the tenant's obligation.

It's crucial to distinguish between two categories of maintenance in the context of real estate or its components:

1. Required Maintenance: This pertains to maintenance that directly affects the tenant's ability to fully enjoy the intended benefits of the property. The landlord is responsible for this type of maintenance. If the landlord neglects required maintenance, the tenant may have recourse options, such as terminating the contract, reducing the rent, or conducting the repairs themselves and deducting the costs from the rent.

2. Non-Essential Maintenance: This category of maintenance does not directly impact the tenant's ability to enjoy the intended benefits of the property. Typically, non-essential maintenance is the responsibility of the tenant.

The tenant is obliged to deposit the rent into the Rental Disputes Centre's treasury, following the prescribed 'deposit and offer' memorandum and the center's established procedures. Once the centre receives the rental payment, the landlord is promptly notified. It's crucial to emphasise that upon the judge's acceptance of the request, the tenant is deemed to have fulfilled their rent payment obligation from the date of acceptance.

The tenant has the option to approach the Rental Disputes Centre and initiate legal proceedings, requesting that the landlord be compelled to provide the required documents. To substantiate this claim, the tenant must establish that the proposed renovations do not compromise the property's structural integrity. Furthermore, the tenant should furnish official documentation demonstrating their efforts to obtain the necessary approvals from relevant authorities. These documents serve as crucial evidence in supporting the tenant's case during the legal proceedings.

A rental cancellation statement from Ejari is not necessary as it is not required for claim registration.

It depends on the quality of the alarm.

The Yad Al Khair ommittee accepts applications via email at khair@rdc.gov.ae.

One of the conditions for requesting the eviction of a tenant from the property for personal use is that the landlord must provide a 12-month notice.

The Rental Disputes Centre does not provide legal advice. Laws and regulations governing the relationship between landlords and tenants can be found on the Land Department's website at www.dubailand.gov.ae.

Yes, the apartment can be sold, and there is no legal impediment to selling the property. If the new owner wishes to vacate the rented property, they must send a legal notice in accordance with the law.

Yes, through a decision made during the session

After closing the case, a copy of the judgment is sent to your e-mail or by logging in to the system and searching for the case and viewing the judgment

Yes, through the heirs reference number

To change the name of the trade license, you need to communicate with the Support Department for approval at csd-rdc@dubailand.gov.ae.

You can submit a request for a grace period by logging into your account, searching for the enforcement file, going to the electronic applications box, and submitting the application. Don't forget to pay the required fees.

Yes, you can submit an order request on a petition through the system by logging in and going to the case registration box.

Reservation refers to the reservation of a party's property by submitting a request to the Urgent Matters Judge.

To submit a reservation request, log in to your account, search for the enforcement file, go to the electronic requests box, submit the reservation request, and pay the required fees.

To submit a waiver or settlement request in the execution file, log in, search for the execution file, go to the electronic requests box, and pay the required fees.

You can initiate a subletting eviction request by registering an account in the dispute resolution system, going to the new claim registration box, and adding an eviction request for sub-lease through the claim requests.

To file an eviction for the devolution of the property to fall, register an account in the dispute resolution system, go to the registration box of a new lawsuit, and add an evacuation request through lawsuit requests.

To submit an eviction request because the owner wants to demolish the property or add buildings, register an account in the dispute resolution system, go to the registration box of a new lawsuit, and add an eviction request through lawsuit requests.

To file an eviction because the owner wants to sell the property, register an account in the dispute resolution system, go to the registration box of a new lawsuit, and add an evacuation request through lawsuit requests.

To submit a request to vacate for restoration or comprehensive maintenance, register an account in the dispute resolution system, go to the registration box for a new lawsuit, and add an evacuation request through lawsuit requests.

The execution requester can waive the execution file by submitting an electronic request to the execution judge. Log in, search for the execution file, go to the electronic requests box, and pay the required fees.

The appellate judge can uphold, amend, or cancel the first instance judgment as appropriate. Yes, you can open an enforcement file if there is an agreement.

Yes, you can open an enforcement file if there is an agreement.

To make a full payment of the financial claim in the execution file, log in to your account, search for the execution file, go to the financial claim box, and press the payment button. Payment can be done electronically by debiting the bank card, debiting your noqodi wallet, or through net banking.

If it's the same property and the same parties, you can file a counterclaim.

Transfers in the enforcement file refer to what is found in the rented place of furniture, possessions, etc.

To find out the claim numbers if funds are deposited into your account, log in, go to the reports box, click on the trust report, and choose the specific time period to see the details of the lawsuits or files.

Yes, an executive writ is created through the system.

Yes

The duration for determining the first session will be automatically booked by the system after payment. It will be at least seven days from the date of payment and the earliest available session date from the committees.

AED 500

You can enquire about a person's rental history before renting a property by using the rental newspaper service.

To see the original case documents when you were added as a legal representative in the execution file only, log in and go to the reports box.

To apply for a delay in payment, submit a petition on order to the Urgent Matters Judge

1- A copy of the last lease contract (Ejari).
2- A copy of the Emirates ID, and in the case of a legal person (company or institution), a copy of the Emirates ID of the company manager (whose name is included in the trade license) and the most recent copy of the trade licence.
3- A copy of the valid passport of the property owner with the residence permit (for the expatriate) and a copy of the Emirates ID.
4- Valid management contract.
5- A letter from the bank or an account statement stating the IBAN number of the claimant.
6- A copy of the forensic warning with the statement of the Notice representative or the registered mail of the result of the notification of the forensic warning in the event that the request is an evacuation.

There is no fee to open an account in your name or your company's name.

To request installment of the amount in the enforcement file, log in, search for the execution file, go to the electronic requests box, and submit a request for installments.

A respective employee will make a decision to disburse the amount of expertise after the party to the lawsuit deposits the amount. The amount will then be transferred to the IBAN number of the expert mentioned in the lawsuit.

Submit a petition on order to the Urgent Matters Judge.

By submitting a request via email to the committee khair@rdc.gov.ae

A lease renewal claim is a service that allows customers to file a claim for the enforcement of the renewal of the lease contract in the judgment issued in the first instance cases, or to appeal against them before the appellate committees with the executive formula.